Should you have any complaint regarding any UnifiedCryptoCoinage services or products, don’t hesitate to contact us at: complaints@exonaffiliates.com
If your complaint features sensitive information, you may wish to consider using a method other than email.
what you feel went wrong
when the issue occurred
What are your expectations; for example, a refund, an apology, an account correction following your wishes
Make your complaint as soon as the issue arises.
If we request more information, please reply promptly.
Save copies of all relevant documents, including emails, letters, and notes of conversations with UnifiedCryptoCoinage.
We will move swiftly to acknowledge your complaint in writing and will endeavor to reply to you within five business days of receiving your complaint. We may have to ask you to provide further clarification or information to resolve the issue satisfactorily.
Normally, we issue our decision in writing within 90 days of receiving your complaint. It will feature:
A summary of your complaint
The full result of our investigation
Our decision to either make an offer to resolve the complaint, or our decision to deny it, and
An explanation of our decision and how we reached it
If we are unable to provide you with a decision within 90 days, we will be sure to:
Inform you about the delay as soon as possible
Explain why our decision has been delayed, and
Provide you with a new date on which to expect our decision to be issued